• I am looking for research (all types) on Airport Retail. Particularly its growth prospects, hot areas, and details on prominent/promising companies operating within it.


  • By Airport Retail we mean all consumer services within a departure lounge so yes in the main shops and restuarants but also ancillary services such as baggage wrapping as well as passneger entertainment features (i.e. massage services, car competitions, arcades etc). I hope this clarifies.


  • Hello esher-ga, Everyone who has ever been in an airport has an opinion about the services offered by airport concessionaires. This was an interesting research project that revealed that there is a tremendous amount of information available on any aspect of airport retail operations. I?ve collected a sampling of these so you can get an overview and continue your explorations on your own. All the best. ~ czh ~ =================================================== AIRPORT RETAIL ? PORTALS, DIRECTORIES, PUBLICATIONS =================================================== http://www.airportrevenuenews.com/about_us/index.htm Airport Revenue News Airport Revenue News is the industry's one-stop source for news and information about the airport retailing industry. ARN's incisive articles and newsworthy information keeps readers in step with the rapidly changing industry. ------------------------ http://www.airportrevenuenews.com/sample_issue/img/fact_listing_sample.pdf A sample from this year's 2004 Fact Book. ------------------------ http://www.airportrevenuenews.com/conference_05/ 2005 ARN Conference Agenda ***** The conference was held in February 2005 but a review of the agenda, exhibitors, vendors, speakers, etc. might be useful. ------------------------ http://www.airportrevenuenews.com/to_order.html SPECIAL PACKAGE DEAL (NEW Subscribers ONLY) ARN Magazine subscription & 2005 Fact Book Special Preorder Sale (Ends 6/30/05), rate:$300 $285. (add $10 for shipping within the U.S. and $15 for shipping outside the U.S.) ***** This web site, magazine and yearly Fact Book looks like a wonderful resource for the information you?re looking for. ------------------------------------------------- http://www.airportbusiness.com/ The Web?s Source for the Business of Airports ***** This is a very comprehensive portal site that offers a tremendous amount of information for every aspect of airport operations. ------------------------------------------------- http://www.aci-na.org/asp/about.asp Airports Council International-North America (ACI-NA) is the largest of the six worldwide regions of Airports Council International (ACI), the authoritative voice of air carrier airports worldwide. ACI-NA airport members enplane 95% of all domestic and virtually all of the international airline passenger and air cargo traffic in North America. ------------------------------------------------- http://www.ravenfox.com/default.asp?page=1&hID=68 http://www.ravenfox.com/default.asp?page=14&c_id=1&c_t_id= Raven Fox is the world?s biggest travel-retail publisher. We produce a full range of print and online publications, and also host events that bring together the key players of this exciting section of the retail industry. =========================== AIRPORT RETAIL ? STATISTICS =========================== http://www.airportrevenuenews.com/bestpoll/ 2OO4 ARN's 2004 Best Airport Retailers ARN's 2004 Best Airports ARN's 2004 Best Airport F&B Operators ***** These reports give detailed information about various aspects of winning retail operations. See also additional reports for 2002 and 2003. ------------------------------------------------- http://www.westfield.com/corporate/retailer/us/airportretail/ Westfield Group (ASX Code: WDC) Airport Retail In addition to its regional shopping mall business, Westfield also manages retail concessions at some of the country's busiest airports. Westfield works with airport industry leaders to lease, reposition, remerchandise and manage airport concession facilities, providing the traveling public with a dynamic and visually appealing retail offer. As a full-service developer and manager of premier retail properties in major markets around the world, Westfield is able to attract a wide range of national, regional and specialized local retailers not typically found in airports. Westfield currently manages the concession programs at: Boston-Logan International Airport - Terminal A & C George Bush Houston Intercontinental Airport - Terminal E & FIS JFK International Airport - Terminal 8 & 9 Miami International Airport - Central Terminal Newark International Airport - Terminal C Orlando International Airport Ronald Reagan Washington National Airport San Antonio International Airport Washington Dulles International Airport ***** This web page includes statistics on for each of these airports that might be of interest to you. Name of airport. Leasable Retail Space xxxx square feet Passenger Enplanements per year (2004) xxxx million Total Sales (2004) US xxxx million Sales per Enplanement (2004) US xxxx ------------------------------------------------- http://phoenix.gov/MGRREPT/aviatn.pdf City Manager?s Report ? Phoenix Aviation, May 2005 ***** See especially Gross Sales per Enplaned Passenger on page 3 for retail and food & beverage sales figures. This report gives you a sample of the kind of reports you might seek out for other airports. ------------------------------------------------- http://www.aci-na.org/asp/stats.asp ACI-NA by the Numbers ACI-NA works closely with its membership to conduct a variety of surveys and research. That information is then translated into materials that are used by our colleagues throughout the aviation industry-including Congress, the media and our membership. ================================================== AIRPORT RETAIL ? TRENDS, OUTLOOK, GROWTH PROSPECTS ================================================== http://www.icsc.org/srch/sct/sct0502/page114.html Retailing Today ? May 2002 SOME AIRPORT RETAILERS STRUGGLE MORE THAN OTHERS Though air travel went down after Sept. 11, those who did fly were eating and drinking more as U.S. air travelers coped with longer airport waits by killing time in restaurants and bars. Meanwhile, other retailers were coming up with innovative ways to increase sales. But grim as retail looked in the months following the terrorist attacks, it at least held up better than the industry it serves; the atrocities sent an already slumping airline industry careening (SCT, December 2001). Retailers took some comfort from the fact that those who were traveling were spending more ? especially those passengers who faced flights without meals. ***** This is a short, somewhat dated article, but it?s good for getting an understanding of some of the post 9/11 trends effecting airport retail. ------------------------------------------------- http://www.iqpc.com/cgi-bin/templates/document.html?document=58263&event=7855&topic=495 Maximising Non-Aeronautical Revenue for Airports 2005 Driving Commercial Growth In Line With Passenger Growth October 26 - 27, 2005 Grand Hyatt, Singapore, ***** Even if you can?t attend the conference a review of the agenda will give you an overview of current issues in the field. =========================== AIRPORT RETAIL ? WHAT?S HOT =========================== http://www.frost.com/prod/servlet/market-insight-top.pag?docid=40748984 Movers & Shakers: Binny Prabhakar Interviews, Henry De Bey, CEO, Delta Beta Date Published: 20 Jun 2005 Binny: I heard about your interesting product launch- JetStream. Do you think there is a big market for your product? Are you going to be looking at in-flight retailing and how would you manage the logistics for goods deliveries? Henry: Essentially what we?re implementing on the aircraft are the Affiliate Programmes that you would find with Hertz, Avis and Marriott and almost every other Internet retail organisation. These companies recognise the demographic value of airline passengers and they will pay for three things. First they?ll pay to place their logos and advertisements on the IFE system but that does not generate a lot of money. The second thing they?ll pay for is click-throughs. That is, they will pay each time a passenger clicks on a link that takes them to the retailer?s website. Revenue from click-throughs will also be limited but the third thing they will pay for is essentially a percentage of a completed transaction. ------------------------------------------------- http://www.deltabeta.com/comp.htm Delta Beta uses highly innovative technology to create the most versatile in-flight entertainment systems on the market today. Our SCISE 9000 Series IFE systems are Internet ready, interactive in-flight entertainment systems providing full IFE capabilities including AVOD (Audio & Video On Demand), telephony, games, shopping and more... ------------------------------------------------- http://www.ifoapplestore.com/stores/airport_stores.html ifo Apple Store Possible Mini-Store Airport Locations At the Oct. 2004 unveiling of the mini-store concept at the Stanford Shopping Center (N. Calif.), Sr. V-P Retail Ron Johnson said the stores' smaller size would allow Apple to open stores in other types of venues, including airports. Airports have long had retail shops, but they focused mainly on duty-free shopping, and newstands with books, candy and magazines. But within the past 10 years, three factors began to change the airport retail scene: the need of airlines to pay less landing and lease fees, the need of airports to stretch thin municipal budgets, and the need of retailers to find additional customers niches ***** This is a long, detailed article that gives full details about the elements that go into planning an airport retail store. See especially the detailed table of which airports Apple is considering for its Mini-Stores. ------------------------------------------------- http://www.sita.aero/News_Centre/Publications/Solutions_at_SITA_Q2_2005/Features/IT_lies_at_the_heart_of_the_airports_future.htm 20 July 2005 IT lies at the heart of the airport?s future Technological innovation has enormous potential to deliver cost reduction benefits for airports, as well as new business opportunities. Growth in self-service Operational efficiency is a constant requirement, made more complex with the worldwide growth in passenger numbers. The cost of the real estate must always be balanced against the need to provide optimal service levels. This is one reason why airports have been quick to embrace ?Common Use Self Service? or ?CUSS? kiosks ? the number of SITA?s AirportConnect Kiosk units deployed has grown 40 percent in the past couple of years. Airports will also increasingly benefit from wireless and in particular location-sensing technologies. Mobile check-in will soon become available too, complementing traditional check-in and self-service kiosks. Indeed, mobile devices will become the principal platform on which passengers conduct their travel transactions ? from reservation to check-in, right through to arrival. Mobile devices will eventually be used to assist with identification at the security check point and boarding. ------------------------------------------------- http://www.airportbusiness.com/publication/article.jsp?pubId=1&id=2660 July 14th, 2005 The 21st Century Terminal Sustainability, environmental awareness are driving forces at Indianapolis While there will be a focus on airside retail as well as landside, the majority of the 90,000 square feet of retail space will be located in the Civic Plaza at the new terminal. Potosnak says a goal of the airport authority is to improve the security process in the new terminal so that passengers will not be as focused on getting through security and will spend time, and dollars, in the landside retail area. Compared to the existing terminal, Potosnak says "the concession program will be more evenly distributed than what it is today." ***** This is an interesting article about envisioning a new airport terminal and especially the factors involved in encouraging shopping in the post 9/11 era. ======================== AIRPORT RETAIL ? GENERAL ======================== http://retailtrafficmag.com/mag/retail_buying_fly/ Buying on the Fly May 1, 2000 12:00 PM Airport terminals are catering to an important new tenant. Not Continental or American or any of the other major airlines, this first-class passenger is the name-brand retailer. ***** This is a pre-9/11 article but much of the information is still relevant. ------------------------------------------------- http://www.portseattle.org/seatac/services/ Sea-Tac Airport Passenger Services Take advantage of any of the following services while at Seattle-Tacoma International Airport. Refer to our maps for general locations. Dine, Shop & More lists airport shops and restaurants. ***** This page provides you with a good checklist of common passenger services offered by airports. You could look for similar lists of services for whatever airport you?re interested in. ------------------------------------------------- http://www.specialtyretail.net/issues/october99/flying.htm Flying the Friendly Skies of Airport Retail ***** This is a 1999 article that?s somewhat dated. ------------------------------------------------- http://www.rcsairdesign.com RCS AIRdesign is a full service architectural practice that has been providing airport concessions design services since 1992. Developing concession space within an airport is not the easiest of tasks. The days of the simple concession venues are gone. The challenge today is to develop concessions spaces that fit within the modern airport environment with dynamic designs that are constructed on time and within budget. RCS is prepared to meet this challenge with design teams that lead, not just follow, with innovative solutions in a fast-paced demanding industry. ------------------------------------------------- http://goliath.ecnext.com/coms2/browse_CI_4581-1 Company Profiles on Airports Fields & Terminal Services Click on the Airports Fields & Terminal Services industry company name below to view additional information and purchase options for that company profile. ------------------------------------------------- http://www.altitunes.com/times.html The New York Times June 10, 1998, Wednesday, Late Edition - Final SECTION: Section D; Page 1; Column 2; Business/Financial Desk HEADLINE: It's a Mall It's an Airport; It's Both: The Latest Trend in Terminals In the last few years, dozens of national retailers have opened airport shops, invading what has long been the domain of newsstands, duty-free shops and the occasional live lobster stand by establishing small outposts of the Gap, Victoria's Secret and the like. At least one store, ALTITUNES, operates only in airports. Such stores are joined by a full array of food chains, including Starbucks and Legal Sea Foods. The strategy makes some sense. Many retailers have saturated the nation's malls and downtowns, and are desperate for new places to set up shop. And with both business and leisure travel at a decade-long high, a lot of airports are scurrying to freshen up their terminals. =============== SEARCH STRATEGY =============== airport retail airport retail services market airport retail services market trends sales per enplaned passenger airport restaurants OR concessions OR "food beverage" OR "f & b" growth prospects" airport restaurants OR concessions OR "food beverage" OR "f & b"


  • Please define what you mean by "Airport Retail." What do you include? Are you looking for shops and services inside airport terminals only or are you considering other types of services that are near or associated with airports? The more you can tell us about the scope of your project, the more likely we will be able to get you the information you need. Thanks. ~ czh ~







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